Industry News

Important Shipping Notice in Response to Canada Post Strike

by John Stan | Jun 28, 2016

At Eastern Currents we understand what it’s like to run a busy practice, which is why we work hard to use the best means possible to have your products delivered to you in a timely and cost-effective manner.

In response to the pending Canada Post lock out on July 2, 2016, we have been actively switching our primary shipping carrier over to UPS to avoid any disruptions in delivery of your orders.

However, with this change to UPS, you may notice a few irregularities in your shipping charges on your Eastern Currents invoice.

How this will affect your FREE SHIPPING:

Our free shipping over $100 for web orders, and $200 for phone orders, is based on Canada Post postal rates. Unfortunately, UPS deliveries to some addresses will incur higher delivery charges. Eastern Currents will be honouring the Canada Post shipping rates for orders that qualify for free shipping, but any differences in rates due to higher shipping costs from UPS will be paid for by the customer.

 For the most part, UPS’ shipping rates are comparable with Canada Post’s within urban centres, however, shipping to more rural communities may result in larger discrepancies of shipping costs. We will always do our best to find you the most cost effective means of delivering your products to you, and if necessary, our Customer Service Agents may reach out to you to discuss your best options. However, given the number of orders we process every day, we are unable to contact all of our customers to let them know of any changes to their shipping.

We appreciate your understanding in this matter, and welcome any questions, comments or concerns about your orders or best shipping methods over the coming weeks as Canada Post resolves their workplace negotiations.

SHOPPING CART (0)
 
 
 
 
 
 
 
 
WANT TO REGISTER?

Join the club! You are on your way to being able to browse our webstore and learning products!

CLICK HERE TO REGISTER
FORGOT YOUR PASSWORD?

If you have forgotten your password, we'll email it to the address you previously registered with.

HAVE YOUR PASSWORD EMAILED TO YOU
Welcome to our website!


Remember, passwords are case sensitive. If you can’t recall your password, please use our Forgot Password tool.

To register a new account, click here.