Courses / Professional Issues in Practice - Course 1
What is Net of Knowledge?


This course addresses the principles of Informed Consent, Confidentiality and Cultural sensitivity; the value of good health records and good labelling practices. It will explain not only what you have to do but the reasons behind those requirements. Failing to provide adequate information may lay a practitioner open to a charge of battery or negligence, even if the treatment was performed competently. The ethical and legal implications of Informed Consent are complex and high court rulings are discussed. What are the circumstances that allow disclosure of information given in clinical confidence or even mandate it? Just how safe are toxic herbs and what are the risks and safeguards? How to manage a complaint made against you.

Part 1 covers Informed consent. Topics include: Professional ethics and legal implications relating to informed consent; Health literacy and patient vulnerability; Common language obligations; The process of providing information to obtain informed consent; Consent forms; Legal capacity; High court rulings.

Part 2 covers Privacy and security. Topics include: Privacy and confidentiality; Appropriate and inappropriate disclosure; Data security and retention.

Part 3 covers Social and cultural sensitivity. Topics include: Diversity in our community; Reporting on domestic violence of adults; Reporting on domestic violence and child abuse.

Part 4 covers Health records and invoicing. Topics include: The value of good record-keeping; Specific requirements; Translated records; Intake form; Records for initial consultation vs follow-ups; Tax invoice and accounting records.

Part 5 covers Herb labelling and adverse event reporting. Topics include: Problems and complaints that have occurred; Guidelines for the safe practice of Chinese herbal medicine; Nomenclature; Patient advice and information; Patient records; Prescriptions and labels; Adverse event reporting.

Part 6 covers Toxic herbs. Topics include: Toxic herbs and their safety in the hands of a registered practitioner properly trained in Chinese herbal medicine: Ma Huang, Zhi Fu Zi, and herbs containing amygdalin: Xing Ren, Tao Ren, Yu Li Ren; History of submissions, reasons for restrictions, actual risks and safeguards.

Part 7 covers Managing a complaint: what to do when a complaint is made against you.

Price: $80.00
Standard Certificate, NCCAOM
California [Upon Request]*
Length: 4 Hrs
Course Type: Studio Recording
Access Period: Lifetime
Notes: Notes are provided with this course.


  • Understand the ethical and legal implications of informed consent, the issues of health literacy and patient vulnerability. Understand when disclosure of confidential information is inappropriate and when it is appropriate or even mandatory
  • Be aware of community diversity. Learn to recognise signs of adult domestic violence and abuse, including emotional abuse, and the emotional and sexual abuse and neglect of children. Understand the different reporting responsibilities
  • Learn the value of keeping good health records, what information should be included on the intake form, the initial consultation record, and follow up records. Understand what needs to be included on herb labels and patient information sheets
  • Understand the toxicity of some herbs. Learn the risks and how traditional preparation methods reduce the toxicity
  • Understand how best to manage a complaint if one is made against you


0 hrs - 1.5 hrsEthical and legal implications of informed consent, health literacy, patient vulnerability, the process of providing relevant information to obtain informed consent; limitations of consent forms; legal capacity; High court rulings

1.5 hrs - 2 hrsExplanation of privacy and confidentiality issues, appropriate and inappropriate disclosure with examples, data security and data retention requirements

2 hrs - 2.5 hrsDiversity in our community, its social ramifications, the need to support those communities. Adult domestic violence and reporting responsibilities. Child physical, emotional and sexual abuse. Our reporting responsibilities and protections

2.5 hrs - 3 hrsRecommendations for health record keeping. The value of good record keeping to the practitioner, specific requirements, translated records, the intake form, records for initial consultation vs follow-ups, and tax invoice and accounting records

3 hrs - 3.25 hrsProblems and complaints that have occurred; guidelines for the safe practice of Chinese herbal medicine; nomenclature; patient advice and information; patient records; prescriptions and labels; adverse event reporting.

3.25 hrs - 3.75 hrsIssues relating to the toxicity of some herbs and how traditional preparation methods reduce the toxicity: Ma Huang, Zhi Fu Zi, and herbs containing amygdalin: Xing Ren, Tao Ren, Yu Li Ren. Restrictions and actual risks and safeguards.

3.75 hrs - 4 hrsAdvice on how to manage a complaint made against you effectively and professionally, and how to use the experience to improve your practice



Robin is a registered herbalist and acupuncturist, having completed internships at Chinese hospitals in Guangxi and Xi’An where her focus was on gynaecology. She is lecturer, practitioner and is author of “Gynaecology Revisited” and co-author of “Shang Han Lun Explained”. Read More »


*CEU/CPD ApprovalsSome accreditation bodies have course approval expirations. If the approval expires, you will see a notice next to the name with a date of expiration: "[Until YYYY/MM/DD]". Please factor this date into your own renewal deadline. If an approval expires, you will be able to request that it is renewed and we will submit it for you within 2 business days. Renewals normally come back to us after 30 days. If your accreditation body is not listed under the "Approved" section, you may find it under the "Pending" section. That means that it is either currently pending approval, or that it is available for you to request: "[Upon Request]". New course approvals usually come back to us after 45 days. We use an automated system within our platform that allows you to make these requests in an easy and convenient way. Just visit the course page in your Net of Knowledge account and click the "Request Approval" button at the top. Each "Course and CEUs/CPDs" purchase grants you 1 request per accreditation body. If you request a course approval and do not complete it before its new expiration date, you will need to purchase another "CEU/CPD Add-On" to make another request. If the course is ineligible for approval with an accreditation body due to their subject-matter policies, it will be listed as "[Ineligible]", and no requests will be possible for the course.

Accessing Your CourseAfter checking out, your email address will be sent to Net of Knowledge securely and you will gain instant access to your course. If you do not have a Net of Knowledge account yet, one will be created for you automatically and you will receive an email with a link to set up your password. Log in to your account at and start learning!

Unlimited Access & CEUSYou will have unlimited access to this course for as long as it is on Net of Knowledge, so that you can keep reviewing and learning from it over the years. CEU requirements must be completed within 1 year from the purchase. During this time, you must view the training and complete any required documents to get your certificate. You must also print and save your certificate for your own records.

Cancellation PolicyPlease note we do not offer refunds for our recorded online courses/webinars.

NoteThis recording is available in an online format only; you will not receive a DVD or physical copy of the recording – it is only available to watch as a course to watch on the internet through your online account.


Gynaecology & Female Health: Clinical Insights - Course 1
By Robin Marchment
CEUs/PDAs: 3.5

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