Terms and Conditions

Online Course Terms and Conditions

Once purchased, you will have 1 year to complete the CEU requirements. During this time, you must view the training and complete any required documents to get your certificate. Some exceptions do apply to specific courses, and are indicated in the course description.

To earn credit for a recorded webinar, regulatory bodies require you to pass (70% or better) a short quiz and complete a course evaluation in order to receive your CEU/PDA certificate. For NCCAOM Approval, you must also complete a program worksheet in addition to the quiz and evaluation. After you have passed the quiz and completed the course evaluation, your certificate will be automatically generated and available for you to download and print or save.

It is important that you run the technical connection test prior to watching any of our online courses to ensure that your system is compatible and set up for the best possible webinar experience. We recommend a wired internet connection for both our live and recorded webinars. Eastern Currents is not responsible for technical issues on the user’s end.

Please see information on Recorded Webinar / Online Course cancellation policies below.

Live Webinar/Streaming Seminars Terms and Conditions

You must attend live webinars & live streaming seminars. Attendance will be taken and it is required you attend to receive credit. We do not issue refunds for missed webinars, and the information will not be available for later viewing.

Please ensure your computer and internet connection are optimized before the webinar begins. It is your responsibility to run a connection test 72 hours before a webinar to ensure your system is working properly. No refunds are issued if you are unable to connect due to technical issues on your end.

For recordings that are posted as part of a live streaming/webinar course, these recordings are posted as a bonus option to review the course that was previously streamed.  While every effort is made to make these recordings available and with minimal technical compromises to audio and video, it is not a guarantee that these recordings will always be made available if there were technical issues during the original broadcast or that they may be fully free of video, audio, or other streaming interferences.

Eastern Currents reserves the right to cancel classes in case of unexpected circumstances. In such cases, a full refund of the tuition will be issued. 

Please see information on Live Webinar cancellation policies below.

Cancellation Policies

Cancellations for Live Seminars  

  • If you cancel your registration more than one month before the course, you will receive a refund of your course fees less a $50 administration fee
  • If you cancel your registration between 2-4 weeks before the course, you will receive a refund of your course fees less 50%
  • If you cancel your registration within two weeks of the course there is no refund of your course fees      

Please note that cancellation dates vary for different courses - please check the registration information for specific dates relating to the course you are interested in.

Cancellations/Refunds for Recorded Webinars/Courses

We do not offer refunds for our recorded online courses/webinars. We do have a selection of free webinars available online that you are welcome to watch before you commit to a purchase.


Cancellations for Live Webinars & Live Streaming Seminars

  • There is a $50 fee for cancellations received 21 days or more before the webinar date
  • There is a 50% fee for cancellations received between 14-21 days before the webinar date
  • There is no refund for cancellations received less than 14 days before the webinar date

Legal Notice / Disclaimer:

Recorded and/or Live webinars are made available to you by Eastern Currents Distributing Ltd. (“Eastern Currents”). By accessing or using this website and any recorded or live webinar, you agree to and accept the terms of this Legal Notice.

Information, opinions, and viewpoints expressed during the webinars may not represent the opinions of Eastern Currents.

Eastern Currents does not warrant or make any representations regarding the use, validity, accuracy, completeness, reliability, or timelines of any claims, statements, or information on this site.

Under no circumstances, including, but not limited to, negligence, shall Eastern Currents be liable for any direct, indirect, special, incidental, consequential, or other damages, including but not limited to, loss of programs, loss of data, loss of use of computer or other systems, or loss of profits - whether or not Eastern Currents is advised of the possibility of such damages arising from your use - or inability to use, the content, materials, or functions of this site or any linked website.

For recordings that are posted as part of a live webinar/streaming course, these recordings are posted as a bonus option to review the course that was previously streamed.  While every effort is made to make these recordings available and with minimal technical compromises to audio and video, it is not a guarantee that these recordings will always be made available if there were technical issues during the original broadcast or that they may be fully free of video, audio, or other streaming interferences.

Health Information: Eastern Currents, its speakers and other participants may make available certain information related to, without limitation, medicine, and other health related matters (collectively, the “Health Information”). You agree that you assume all risks associated with the use of, or reliance on, any of the Health Information. You further agree that Eastern Currents, its employees, or directors shall not be responsible or liable, directly or indirectly, in any way, for any loss or damage of any kind incurred as a result of, or in connection with your use of, or reliance on, any Health Information.

Proprietary Rights. All right, title, and interest in and to the Website and all materials and content is either the property of, or used with permission of their respective owners by Eastern Currents, and are protected by applicable copyrights, trade-mark rights, patent rights, trade secrets or other proprietary rights and laws. You may not modify or reproduce in any form, electronic or otherwise, any information on this site, unless you have obtained our expressed permission.

Third Party Links: Eastern Currents may provide links from this website to several other websites which are independent of Eastern Currents. Viewers should be aware that in linking to these outside websites, they are leaving Eastern Currents’ website and that Eastern Currents is not responsible for the content of any other site.

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Beginning September 8, 2017 all attendees of recorded and live webinars will be prompted to download the new Connect Add-in version 11.9.980.387 in order to continue watching webinars. The add-in will be available via the lightning installer directly in the webroom, or you can download it ahead of time from here. Please scroll to ‘Meeting Add-ins for Adobe Connect 9’ and then select ‘Download latest Adobe Connect 9 Meeting Add-in’ (version 11.9.980.387, ZIP format, posted on August 9th, 2017) for either Windows or MAC, depending on what platform you are using. Thank you!

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